Please refer to the below video for M1000 card reader installation instructions:
M1000 Installation and Replacement Video
After the M1000 reader has been successfully installed in the meter;
1. Reboot the meter, access the maintenance menu and run Function 94
- The card reader should initialize as either "Activated" or "Insecure".
- If it says "Cancelled" instead, please try again with another card reader.
2. Run Function 750;
- If you receive a long unlock code, please reach out to
the Support Help Desk for assistance.
TO CHAT WITH US: https://us.support.flowbird.group/hc/en-us
(Click on the "Support?" button which will appear in the bottom right
corner after a few seconds).
3. Run Function 503;
- The Bank Online Maintenance test should return "Bank Online
Maintenance OK". If you see KO or an error message, please
note the exact wording and reach out to the Support Help Desk.
4. Check function 96 and 97 to confirm or resolve any alarms.
5. Hit "C" on the maintenance keypad to return to the normal Customer parking screen.
Test a card transaction if desired to confirm that it goes through correctly.
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TO CHAT WITH US: https://us.support.flowbird.group/hc/en-us
(Click on the "Support?" button which will appear in the bottom right corner after a few seconds).
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