If you are interested in applying for an open position at Flowbird, please email your letter of interest and resume to apply@flowbirdjobs.com.
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Position: Field Service Techician
Location: Grand Rapids, MI (Must live in, or be willing to relocate to, central or western Michigan; regional travel requirement will be approximately 50% after training)
Salary Range: $48,000 - $52,000 DOE, plus company-provided service vehicle; full benefits eligibility after 30 days
Job Description:
- Help triage meter hardware and software issues with other technicians
- Respond to escalated, unresolved meter maintenance requests/work orders according to SLAs
- Schedule and perform all preventative maintenance on all equipment
- Train new technicians
- Load and test new software and report results
- Manage local parts inventory and service vehicle
- Provide reporting and analysis reports
Education, Skills and Experience Desired:
- Associate’s Degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience;
- Experience working with 12v DC powered systems, wireless data modems and unattended payment terminals such as vending machines
- Excellent verbal and written communication skills
Physical Demands and Requirements:
- Working outdoors in all weather conditions and changing weather conditions such as rain, sun, snow, and wind;
- Moderate physical activity performing somewhat strenuous daily activities including lifting and carrying or moving up to 75lbs
- Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials
- Ability to work with hand tools and small electrical tools
- Must pass a drug screening and criminal background check with no convictions
- Must provide proof of excellent driving record with fewer than 5 points in the past 5 years
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