Holiday Notice: Our Level 1 support team will be unavailable this weekend from Friday, July 3rd to Sunday, July 5th due to the Independence Day holiday. All urgent and critical support requests will be continuously monitored and responded to as required in our support agreements.
The following Helpdesk Support Hours apply to both Parkeon and Cale meter customers.
PHONE SUPPORT HOURS:
Mon - Fri: 8am - 5pm EST
Sat - Sun: Closed
PARKEON SUPPORT HOTLINE:
800-732-6868
CALE SUPPORT HOTLINE:
877-620-2253
CHAT AND TICKET SUPPORT HOURS:
Mon - Fri: 8am - 8pm EST
Saturday: 9am - 2pm EST
Sunday: Closed
To chat with us: https://us.support.flowbird.group/hc/en-usand wait a few
seconds for the "CHAT" button to appear in bottom right corner.
To submit a ticket: https://us.support.flowbird.group/hc/en-us/requests/new